Return and Refund Policy

At Olive Skin, we value your trust and strive to provide you with the best quality skincare and facecare products.

Returns

Due to hygiene and safety reasons, beauty and skincare products are non-returnable once sold. Please make sure to review your order carefully before completing your purchase.

Damaged or Missing Products

If you receive a damaged, defective, or missing item, please contact us within 48 hours of delivery at care@oliveskincosmetics.com with your order number and clear photos/videos of the issue. Our team will review your request and, if approved, the refund will be processed accordingly.

Refunds

Once your claim is verified, we will initiate the refund to your original payment method within 3–5 working days.
Please note that processing time may vary depending on your bank or payment provider.

Contact Us

For any questions or assistance, feel free to reach out to us at:
📧 care@oliveskincosmetics.com